About us

Catshop is our web-to-publish platform for decentralized marketing.

Retail, service, and medium-sized companies can use it to independently create advertising materials, campaigns, and social media content – ​​brand-compliant, efficient, and individually customizable.

Catshop simplifies the design, approval, and distribution of marketing materials, creating a seamless workflow between headquarters and branches.

Your role

As a Catshop Success Manager (m/f/d), you will be the link between customers, marketing, design, and development.

You will support companies in the implementation and daily use of Catshop, manage projects, and ensure the optimal use of the platform.

Your focus will be on customer success, process quality, and continuous development.

Your tasks

  • Support and further development of our B2B customers using Catshop
  • Project management for implementations, rollouts, and system enhancements
  • Advice on optimal workflows, authorization concepts, and template structures
  • Coordination between customers, design, marketing, and IT teams
  • Monitoring usage and developing optimization measures
  • Training and support of customer teams
  • Collection and prioritization of customer feedback for product development

Your profile

  • Experience in project management, customer success, or marketing operations
  • Familiarity with web-to-publish or marketing automation systems
  • Understanding of brand management, corporate design, and decentralized marketing processes
  • Strong communication skills, empathetic approach, and solution-oriented
  • Technical understanding and organizational skills
  • Analytical thinking and enjoyment of structured work with clients

We offer

  • A key role in the further expansion of Catshop
  • Direct influence on customer success and system development
  • Collaboration with marketing, design, and IT teams
  • Plenty of room for initiative and responsibility
  • Flexible working hours and a modern work environment
Other benefits

Apply now!

Please send your application documents including starting date and desired salary by email to Contact

If you have any questions, we will be happy to help you.

Call now!